Empowering the Digital Workplace
Helikai’s AI services for Business and IT operations are designed to eliminate manual bottlenecks, accelerate decision-making, and integrate seamlessly with your enterprise stack. Our modular AI Agents solve distinct problems and can be chained into intelligent workflows—delivering short time-to-value and future flexibility.
AI Workplace Solutions
Modern IT and business teams are overwhelmed by fragmented systems, repetitive tasks, and slow decision cycles. From answering routine questions to reconciling documents and generating reports, manual effort drains productivity and delays outcomes.
Helikai delivers modular, agentic AI solutions that address these pain points head-on. Our AI Agents are trained on your unique data, integrate securely with enterprise systems, and operate continuously to automate high-friction workflows.
Knowledge & FAQ Automation
Empower employees and customers with AI Agents that answer questions, surface insights, and guide decisions across support, sales, and internal systems. Reduce ticket volume and search fatigue by delivering accurate, contextual responses instantly.
Intelligent Document Handling
Deploy AI Agents that execute multi-step tasks and integrate directly with your enterprise apps—CRM, ERP, Helpdesk, Datalakes, and more. Streamline operations, reduce handoffs, and enable 24/7 automation with full auditability.
Automate the extraction, generation, and reconciliation of business documents—from invoices and POs to proposals and emails. Eliminate manual entry and formatting delays while improving accuracy and consistency across workflows.
Conversational AI Insights
Agentic Business Flow
Generate dynamic reports, answer ad hoc business questions, and surface predictive insights in real time. Empower stakeholders to make faster, smarter decisions with AI that understands your data and your goals.
Knowledge & FAQ Automation
From FAQs to semantic search—conversational AI support that understands, responds, and guides.
Conversational Agents for Support & Sales: We deploy AI Agents trained on your product catalogs, support documentation, internal policies, and more to handle pre-sales inquiries, post-sale troubleshooting, and HR questions. These agents deliver consistent, contextual answers across chat, email, and portals—reducing ticket volume and improving response time.
Semantic Search Across Knowledge Silos: Our platform unifies fragmented knowledge bases—SharePoint, Slack, wikis, and operating procedures—into a searchable semantic layer. Users get relevant answers based on meaning, not just keywords, with built-in summarization and source of information.
Internal Enablement & Onboarding: AI Agents guide new employees through training materials, policy lookups, and system navigation. This accelerates onboarding and reduces dependency on live support teams.
Use Cases
Intelligent Document Handling
Extract, generate, and reconcile documents—automatically and accurately.
Inbound Document Processing: Our AI Agents extract structured data from invoices, POs, receipts, and forms using layout-aware parsing and domain-specific validation. They auto-populate ERP fields, flag anomalies, and trigger approval workflows—eliminating manual entry.
Outbound Document Generation: Agents synthesize CRM, product, and support data to generate proposals, quotes, summaries, and customer emails. Each output is formatted to your brand standards and can be reviewed or sent automatically.
Data Quality & Reconciliation: We detect duplicates, validate formats, and resolve mismatches across systems of record. This ensures clean, consistent data for downstream analytics and operations.
Use Cases
Agentic Business Flow
Automate multi-step tasks and connect AI directly to your enterprise systems.
Multi-Step Task Execution: AI Agents orchestrate complex workflows like vendor onboarding, access provisioning, and case closure. Each step is modular, traceable, and adaptable to business logic and exceptions.
Enterprise App Integration via Functions API: Our agents connect directly to CRMs, ERPs, Helpdesks, IAM systems, and websites—reading, writing, and triggering actions securely. This enables real-time automation with full audit trails and role-based access.
IT Service Desk Support: Agents handle routine IAM tasks like password resets, access requests, and compliance checks. This reduces IT workload and improves response times for employees.
Use Cases
Conversational AI Insights
Real-time answers, dynamic reports, and smarter decisions.
Automated Report Generation: AI Agents pull data from multiple systems to create executive-ready summaries, dashboards, and performance snapshots. Reports are generated in seconds and tailored to stakeholder needs.
Ad Hoc Query Handling: Business users can ask natural-language questions like “What’s our churn rate by region?” and receive accurate, contextual answers. This democratizes data access and speeds up decision-making.
Predictive & Prescriptive Analytics: Agents monitor trends, flag anomalies, and suggest next-best actions based on historical and real-time data. This empowers teams to act proactively rather than reactively.
Use Cases
Get in touch with us to discuss your business and technology pain points, and discover how our catalog of solutions can help drive more efficiency and time savings in your legal tasks.
